Acne consultation,
in Muirend.
A private consultation with our prescribing pharmacist at Muirend for adolescents and adults with acne. Clinical assessment, honest advice and treatment where clinically appropriate.
Cost
£30
Duration
20 minutes
Suitable for
Age 12+
Who this is for
Adolescents and adults aged 12 and over with mild to moderate acne who want a clinical assessment and honest conversation about their options — including what's available on prescription, where that's appropriate.
Severe acne, acne with significant scarring, or acne that has already failed multiple treatments is best assessed by a GP or dermatologist. We'll tell you if that's what we think at consultation, and we'll refer you.
- — Adolescents from age 12 (with parent or guardian)
- — Adults with mild to moderate acne
- — People wanting an honest clinical assessment of their options
- — Those who want to discuss prescription treatment without a GP appointment
- — Anyone willing to attend follow-up appointments if needed
What happens at your appointment
01
Book online
Book a 20-minute private consultation. Suitable from age 12 — under-18s should book with a parent or guardian present.
02
Health questionnaire
A short pre-appointment form about your skin, current products and any medications. Helps make the most of your consultation time.
03
Private assessment
A private conversation and clinical examination with our prescribing pharmacist. We'll discuss your skin, lifestyle factors and treatment options.
04
Treatment or referral
Options discussed may include lifestyle, over-the-counter products, or prescription treatment where clinically appropriate. Severe or scarring acne is referred to a GP or dermatologist.
Eligibility
Suitable
- ✓Age 12 and over (under-18s with parent or guardian)
- ✓Mild to moderate acne — facial, back or body
- ✓Willing to attend follow-up appointments if treatment is prescribed
- ✓No complex medical history that would exclude treatment
Better referred to GP or dermatologist
- →Severe or nodular acne
- →Acne with significant or worsening scarring
- →Acne that has already failed prescription treatment
- →Pregnancy — specific clinical considerations apply
- →Complex medical history affecting treatment options
Common questions
- Do I need a GP referral?
- No. You can book directly. Our prescribing pharmacist can assess, advise and prescribe at the same appointment for mild to moderate acne.
- Will I be prescribed something at the first appointment?
- Not automatically. The first consultation involves a full clinical assessment. The pharmacist may discuss options including lifestyle and over-the-counter products first. Prescription treatment is considered where it's clinically appropriate and the best course of action for your skin.
- Is it suitable for teenagers?
- Yes — the service is suitable from age 12. Under-18s should attend with a parent or guardian. The consultation is confidential, and we treat younger patients with the same professionalism as adults.
- How long until improvement?
- This varies considerably depending on the type of acne, its causes, and the approach taken. Your pharmacist will give you an honest indication at consultation. Most approaches require consistent use over several weeks before results become visible — we won't give timelines we can't stand behind.
- What if treatment isn't suitable for me?
- If prescription treatment isn't appropriate after assessment, we'll tell you why and give you clear, honest guidance on next steps. Severe acne, acne with scarring, or acne that hasn't responded to previous treatment should be assessed by a GP or dermatologist — we'll refer you if that's the right call.
Skin changes that need urgent attention
This service is for acne assessment and is not an emergency dermatology service. If you notice rapidly spreading redness, significant swelling, pain, or fever alongside a skin condition — contact your GP or call NHS 24 on 111. In an emergency, call 999.
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Sign up for Pharmaself24 →Clinically reviewed by
James McKeever
Superintendent Pharmacist · GPhC reg. 1042294
Last reviewed: 17 June 2026